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I made a deposit via pix, but I did not generate a QR Code on the website. What happens to my deposit?

To make a deposit into your account, initiate a bank transfer through your bank’s application, using the QR code or PIX code provided on our website.

⚠️ Attention: Each QR code is unique and valid for only one use.

In case of incorrect deposit, the refund will be processed within 48 business hours. To initiate the refund process, contact our live support and provide the payment receipt. We guarantee the refund to the originating account within the mentioned period.

 

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