Follow these steps to reset your password:
1. Click on the LOGIN button in the top right corner of the homepage.
![](https://ajuda.flamix.gg/wp-content/uploads/2024/04/DEFAULT-ESQUECEU-SENHA-PT1-504x1024.png)
2. Click on FORGOT PASSWORD?.
![](https://ajuda.flamix.gg/wp-content/uploads/2024/04/DEFAULT-ESQUECEU-SENHA-PT2-504x1024.png)
3. Enter your email and click on SEND PASSWORD RESET EMAIL.
![](https://ajuda.flamix.gg/wp-content/uploads/2024/04/DEFAULT-ESQUECEU-SENHA-PT3-504x1024.png)
Now, simply access your email, click on RESET PASSWORD, enter the new password, and you’re all set.
Important:
Request only once and wait up to 1 hour for the email to arrive. We recommend checking the spam and promotions folders if you don’t find the email in your inbox. If you haven’t received the email after 1 hour, please contact our support.